Va\u0161e spokojenost je pro n\u00e1s nanejv\u00fd\u0161 d\u016fle\u017eit\u00e1. Po doru\u010den\u00ed va\u0161eho bal\u00ed\u010dku v\u00e1m doporu\u010dujeme zkontrolovat a ujistit se, \u017ee je produkt doru\u010den v po\u0159\u00e1dku a nepo\u0161kozen\u00fd. Pot\u00e9 co nejd\u0159\u00edve zkontrolujte, zda je produkt vyroben tak, jak je pops\u00e1n ve va\u0161\u00ed objedn\u00e1vce, bez odstran\u011bn\u00ed visa\u010dek, \u00faprav nebo pran\u00ed.<\/p>\n
Pokud vrac\u00edte nebo vym\u011b\u0148ujete zbo\u017e\u00ed, ujist\u011bte se pros\u00edm, \u017ee je v p\u016fvodn\u00edm stavu \u2013 neno\u0161en\u00e9, nepran\u00e9, neupraven\u00e9, nepo\u0161kozen\u00e9, \u010dist\u00e9, bez \u017emolk\u016f a vlas\u016f a s neporu\u0161en\u00fdmi a p\u0159ipevn\u011bn\u00fdmi visa\u010dkami.<\/p>\n
N\u00e1\u0161 proces vr\u00e1cen\u00ed a v\u00fdm\u011bny je velmi snadn\u00fd. Nejprve n\u00e1m pros\u00edm do 30 dn\u016f od doru\u010den\u00ed za\u0161lete d\u016fvod vr\u00e1cen\u00ed spolu s podp\u016frn\u00fdmi fotografiemi na kontaktn\u00ed str\u00e1nku. Za druh\u00e9, n\u00e1\u0161 z\u00e1kaznick\u00fd servis zkontroluje v\u00e1\u0161 e-mail a probl\u00e9m analyzuje. Pokud bude va\u0161e \u017e\u00e1dost o vr\u00e1cen\u00ed opr\u00e1vn\u011bn\u00e1, za\u0161le v\u00e1m e-mail s na\u0161\u00ed zp\u00e1te\u010dn\u00ed adresou a po\u017e\u00e1d\u00e1 v\u00e1s o odesl\u00e1n\u00ed zbo\u017e\u00ed zp\u011bt. Vr\u00e1cen\u00ed zbo\u017e\u00ed bez autorizace nebude zpracov\u00e1no.<\/p>\n
Vezm\u011bte pros\u00edm na v\u011bdom\u00ed, \u017ee v p\u0159\u00edpad\u011b vr\u00e1cen\u00ed zbo\u017e\u00ed, kter\u00e9 nesouvis\u00ed s kvalitou samotn\u00e9ho produktu (nap\u0159. drobn\u00e9 odchylky v barv\u011b nebo velikosti, zm\u011bny v z\u00e1m\u011bru n\u00e1kupu atd.), je kupuj\u00edc\u00ed zodpov\u011bdn\u00fd za n\u00e1klady na dopravu zp\u011bt.<\/p>\n
Probl\u00e9my s velikost\u00ed nebo p\u0159izp\u016fsoben\u00edm<\/b><\/strong><\/p>\n Pokud se velikost va\u0161eho kusu m\u00edrn\u011b li\u0161\u00ed, po\u010d\u00edtejte pros\u00edm s rozd\u00edlem 2,5 a\u017e 5 cm z d\u016fvodu ru\u010dn\u00ed pr\u00e1ce p\u0159i \u0161it\u00ed stejn\u00e9ho kusu. U n\u011bkter\u00fdch \u0161it\u00fdch kus\u016f se velikost bude m\u00edrn\u011b li\u0161it pouze ve \u0161vech.<\/p>\n Pokud se velikost va\u0161\u00ed polo\u017eky v\u00fdrazn\u011b li\u0161\u00ed od specifikac\u00ed va\u0161\u00ed objedn\u00e1vky, doporu\u010dujeme v\u00e1m, abyste n\u00e1s neprodlen\u011b kontaktovali s \u017e\u00e1dost\u00ed o pomoc.<\/p>\n Neshoda barev<\/b><\/strong><\/p>\n Digit\u00e1ln\u00ed obr\u00e1zky, kter\u00e9 zobrazujeme, maj\u00ed co nejp\u0159esn\u011bj\u0161\u00ed barvy. Vzhledem k rozd\u00edl\u016fm v po\u010d\u00edta\u010dov\u00fdch monitorech v\u0161ak nem\u016f\u017eeme n\u00e9st odpov\u011bdnost za barevn\u00e9 odchylky mezi skute\u010dn\u00fdm produktem a va\u0161\u00ed obrazovkou.<\/i>\u00a0Pokud si v\u0161ak jste jisti, \u017ee jste obdr\u017eeli zbo\u017e\u00ed v nespr\u00e1vn\u00e9 barv\u011b, kontaktujte pros\u00edm z\u00e1kaznick\u00fd servis, abyste zjistili, zda je mo\u017en\u00e9 zbo\u017e\u00ed vr\u00e1tit nebo vym\u011bnit.<\/p>\n Styl nebo design nen\u00ed 100% \u00fapln\u011b stejn\u00fd jako u objedn\u00e1vky<\/b><\/strong>d<\/b><\/strong><\/p>\n Pros\u00edm, po\u010d\u00edtejte s velmi mal\u00fdmi rozd\u00edly mezi t\u00edm, co obdr\u017e\u00edte, a t\u00edm, co je zobrazeno na obr\u00e1zku, jeliko\u017e se jedn\u00e1 o vlastnost ru\u010dn\u00ed pr\u00e1ce. Abychom minimalizovali rozd\u00edly, p\u0159ed odesl\u00e1n\u00edm p\u0159\u00edsn\u011b testujeme kvalitu, v\u010detn\u011b kontroly shody designu. Pokud jste si jisti, \u017ee objedn\u00e1vka byla zcela nespr\u00e1vn\u00e1, kontaktujte pros\u00edm n\u00e1\u0161 z\u00e1kaznick\u00fd servis do 7 dn\u016f a my se pokus\u00edme v\u00e1\u0161 probl\u00e9m co nejl\u00e9pe vy\u0159e\u0161it.<\/p>\n Vadn\u00e9, po\u0161kozen\u00e9 nebo nespr\u00e1vn\u011b odeslan\u00e9 zbo\u017e\u00ed<\/b><\/strong><\/p>\n Pokud jsme v\u00e1m zaslali vadnou nebo po\u0161kozenou polo\u017eku: M\u00e1te n\u00e1rok na plnou n\u00e1hradu nebo v\u00fdm\u011bnu. P\u0159i \u017e\u00e1dosti o vr\u00e1cen\u00ed pen\u011bz bu\u010fte pros\u00edm p\u0159ipraveni co nejd\u0159\u00edve poskytnout fotografie z\u00e1kaznick\u00e9ho servisu, kter\u00e9 jasn\u011b ukazuj\u00ed probl\u00e9m s polo\u017ekou a \u010d\u00edslo kur\u00fdrn\u00ed slu\u017eby. Pokud se domn\u00edv\u00e1te, \u017ee va\u0161e polo\u017eka byla b\u011bhem p\u0159epravy po\u0161kozena, bude z\u00e1kaznick\u00fd servis pot\u0159ebovat fotografie po\u0161kozen\u00e9ho obalu a tak\u00e9 dokumentaci \u201cD\u016fkaz o po\u0161kozen\u00ed\u201d, aby mohl vy\u0159\u00eddit va\u0161i v\u00fdm\u011bnu nebo vr\u00e1cen\u00ed pen\u011bz. P\u0159\u00edpadn\u011b m\u016f\u017eete polo\u017eku otev\u0159\u00edt p\u0159ed doru\u010dovatelem a pokud zjist\u00edte, \u017ee byla b\u011bhem p\u0159epravy po\u0161kozena, m\u016f\u017eete ji odm\u00edtnout. LivingPillow.com v\u00e1m pot\u00e9 neprodlen\u011b za\u0161le novou polo\u017eku.<\/p>\n M\u016f\u017ee<\/b><\/strong>\u2019<\/b><\/strong>t<\/b><\/strong>\u00a0nelze vr\u00e1tit ani vym\u011bnit z hygienick\u00fdch d\u016fvod\u016f<\/b><\/strong><\/p>\n Zbo\u017e\u00ed na m\u00edru, pou\u017eit\u00e9 nebo mo\u0159en\u00e9 je kone\u010dn\u00fdm prodejem, vr\u00e1cen\u00ed ani v\u00fdm\u011bna nejsou povoleny.<\/p>\n Storno podm\u00ednky<\/b><\/strong><\/p>\n N\u011bkter\u00e9 z objednan\u00fdch polo\u017eek lze zru\u0161it do 24 hodin od odesl\u00e1n\u00ed objedn\u00e1vky. P\u0159esto je v\u0161ak nutn\u00e9, abyste n\u00e1m zaslali e-mail na kontaktn\u00ed str\u00e1nku, abyste n\u00e1m potvrdili, zda lze objedn\u00e1vku zru\u0161it, jakmile se rozhodnete pro zru\u0161en\u00ed, proto\u017ee n\u011bkter\u00e9 polo\u017eky budou odesl\u00e1ny ve stejn\u00fd den. Pokud je stav va\u0161\u00ed objedn\u00e1vky \u201eOdesl\u00e1no\u201c, nebudeme ji moci zru\u0161it.<\/p>","protected":false},"excerpt":{"rendered":" Your satisfaction is of the utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the product is well delivered in undamaged condition. Then check whether the product is made the same as it is described in your order as soon as possible without removing the […]\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"class_list":["post-243","post","type-post","status-publish","format-standard","hentry","category-help"],"_links":{"self":[{"href":"https:\/\/www.livingpillow.com\/cs\/wp-json\/wp\/v2\/posts\/243","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.livingpillow.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.livingpillow.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.livingpillow.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.livingpillow.com\/cs\/wp-json\/wp\/v2\/comments?post=243"}],"version-history":[{"count":1,"href":"https:\/\/www.livingpillow.com\/cs\/wp-json\/wp\/v2\/posts\/243\/revisions"}],"predecessor-version":[{"id":1417,"href":"https:\/\/www.livingpillow.com\/cs\/wp-json\/wp\/v2\/posts\/243\/revisions\/1417"}],"wp:attachment":[{"href":"https:\/\/www.livingpillow.com\/cs\/wp-json\/wp\/v2\/media?parent=243"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.livingpillow.com\/cs\/wp-json\/wp\/v2\/categories?post=243"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.livingpillow.com\/cs\/wp-json\/wp\/v2\/tags?post=243"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}